Website Golden Pony Casino
| Job Title: Gaming Floor Supervisor | Key/Staff: Key |
| Division: Operations Department: Gaming | Reports To: Sr. Floor Supervisor/Director of Gaming |
| FLSA Status: Non-Exempt | Grade Level: |
| Issue Date:06/01/2026 | Revision Date: 2/25/2014 |
SUMMARY
Supervise and ensure compliance of Casino operations for the assigned area, as well as provide customer service.
ESSENTIAL DUTIES
- Must ensure that the departmental personnel have been adequately trained and are knowledgeable of all internal controls and Title 31 requirements.
- Must prepare and reconcile daily paperwork.
- Transfer monies to the issue bank tray, verifying total monetary amount, denominational quantities and segregation of denominations. Complete tally sheet, including signature and date.
- Must acknowledge and respond to customers immediately.
- Must assist with troubleshooting gaming machines and reporting issues with gaming machines.
- When vault is restocked with revenue, verify amount on the Cash receipt form, or Deposit Form
- Responsible for being familiar with all games currently offered at the Casino.
- Must obtain a professional appearance.
EDUCATION
High School Diploma or equivalent required.
One (1) to Two (2) years’ experience in Casino Management preferred.
SPECIAL SKILLS
Must be able to gather and skillfully analyze information
Must possess excellent interpersonal skills
Must possess excellent problem solving skills
LICENSES/CERTIFICATIONS
TTT Gaming License.
JOB DEMANDS
Physical
Must be able to lift up to fifteen (15) pounds.
Environmental
Must be able to work in a smoke filled environment and within a high noise level and bright lights.
GPC applies Native American Preferences in its hiring practices. The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. GPC reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.
